Why did my execution not start?
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A workspace can refuse to start a new execution, and always says why. The message is the one in the left column below.
| Message | Why | What to do |
|---|---|---|
| ”This workspace has no plan in force: choose one in Administration > Subscription. Everything in it is still here.” | The trial ended or the subscription stopped. | Choose a plan: see A workspace without a plan. |
| ”The workspace is being updated: a new execution can start again in a few minutes. Nothing going on is lost.” | An update is under way. | Wait a few minutes: see When your workspace sleeps or is updated. |
| ”The Pro edition runs 5 executions at the same time: wait for one to finish, or choose a bigger plan.” | Your plan’s limit of simultaneous executions is reached. | Wait for one to finish, or choose a bigger plan. |
| ”The Pro edition holds 10 GB, and the workspace holds 10.2 GB: delete what you no longer need, or choose a bigger plan.” | The disk is full. | Delete data you no longer need, or choose a bigger plan. |
| ”The Pro edition allows 5000 executions a month: this would be one more.” | The executions of the month are used. | Buy a pack, choose a bigger plan, or wait for the next month: see Subscription. |
| ”The Pro edition does not include” something | The plan does not have a feature that was asked for. | Choose a plan that has it: see Plans and their limits. |
The edition and the figures in the messages above are examples. The message names your own.
Good to know
Section titled “Good to know”- An execution that waits for a person does not count as running.
- Answering an execution that waits for a person is never refused by these limits.
- An execution that goes on too long is not refused but stopped, as if you had selected Cancel: see Plans and their limits.
- Administration > Usage shows where you stand against each limit: see Usage, monitoring and the audit journal.